Terms & Conditions

Mark One (MK1 to its friends) is a unique retail institution, offering a wide range of pop culture entertainment to New Zealanders since April 1989. Mk1 is a stand out must visit shop in its own hometown of Hamilton. Mk1′s range, committed customer service and efficient yet informal attitude has gathered a legion of fans throughout New Zealand and indeed the world. Mk1 isnt just a seller of comics, games, books, toys and movie related materials but an integral part of the Pop Culture landscape and experience in New Zealand.

Prices

All prices listed in our Catalogue are in New Zealand dollars and include GST.

Payment

If Paying by posted Cheque  - allow an additional 3-5 days for the payment to clear.

Shipping

Your shipment will be sent via NZ Post or Fastway Couriershttp://www.fastway.co.nz/6HomepageGeneric.html .  Delivery will be sent immediately (within normal shop hours) upon receipt of payment.   Expect delivery within 3 to 5 working days.  You can check the status of your order by logging into your account. If you have any questions about your order please contact Mark One  - our email is shop@mk1.co.nz or phone  07 8393728.

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Refund & Return Policy

Mk1 will only accept returns for the following reasons:

  • Items damaged or faulty prior to delivery
  • Incorrectly supplied items
  • Product that vary from our website’s description.

Contact shop@mk1.co.nz to apply for a return authorisation. We will advise instructions on how to return the item and issue a Return Authority number.

Returns without an Authority number WILL NOT BE ACCEPTED.

Refunds

Whenever possible, we will repair or replace any damaged or faulty goods –  otherwise a full refund will be issued of the purchased price.

Contact

Owner/Manager: Chris Lander
Mark One
551 Victoria Street
Hamilton, NZ 3204
phone 07 8393728
fax 07 8393729
shop@mk1.co.nz


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